Leave your day-to-day desktop troubleshooting to the experts.
Outsourcing your IT support doesn’t have to mean settling for generic, one-size-fits-all solutions. At BL King Consulting, we carefully choose the perfect technician to represent your business so you and your employees can’t tell the difference between your team and ours.
At BL King Consulting, we go one step further than typical IT providers by embedding our information technology technicians onsite. That means when you or your employees need technical support, our IT desktop support technician can be at your desk within minutes to have a face-to-face conversation about your service ticket. If the printer flashes an error signal, your laptop screen goes blank, or an employee has a question about their new software system, we give hands-on support instead of attempting to explain a complicated fix over the phone.
BL King Consulting offers remote managed services for clients who don’t need an outsourced IT support technician in their office. If an issue arises, your employees can simply submit an IT ticket, wait for our technicians to get in touch, and sit back as we access their desktop and find the best fix. Because we have remote visibility of your network and can monitor your logs for unusual activity, our team members can often detect and troubleshoot issues before your employees even notice them.
Not all outsourced IT support companies are made equal. Other providers promise to save you time and money during the sales process, only to bury hidden fees in your monthly bill and never pick up the phone when you need them. At BL King Consulting, we treat our clients with the same integrity and dedication we practiced during our military service, which means we deliver on every promise.
Here’s what you get with BL King Consulting that you can’t get anywhere else:
- Customized desktop support plans: Every company needs something different out of their service plan. That’s why we craft a custom contract for every client and only include the solutions you need.
- Careful selection of the right IT support team: Other IT providers pick the first technician available to serve your team without considering their skill set or qualifications. We pride ourselves on choosing the right fit for every client, and it shows—our success rate is 100%.
- Knowledge sharing: Just because we assign a dedicated team member to your company doesn’t mean that our other experts can’t offer additional support. If your team member encounters a complicated issue, our team comes together to brainstorm potential solutions in real time. Then, we document our process and add it to a growing collection of instructional documents for future use.
- A focus on cybersecurity: At BL King Consulting, everything we do revolves around cybersecurity. As your managed service provider (MSP), we pick the most secure desktop solutions, even if they require more time and effort to deploy.
If you’re looking for an outsourced IT support company in New England, don’t settle for a big provider that only cares about locking you into an expensive contract. Choose a local, veteran-owned business that puts your needs first.
Years Spent Serving the New England Area
Get a quote for managed services or learn more about our outsourced IT services by scheduling a quick 30-minute consultation with our team.